Text telephone for customers with hearing difficulties.
Edf energy contact 24 hour helpline.
Bereavement support dealing with an energy account when a friend or family member has passed away.
Prepayment meter enquiries mon fri 8am to 8pm and saturday 8am to 2pm.
Gas and electricty emergency contact details and advice.
Priority services register extra support for those in need.
Change your direct debits.
You ll need your business edf energy account number handy.
24 hour gas emergency helpline 0800 111 999.
If you haven t received an email we can resend an email or if you still can t access the email account you can register your account manually.
Look at and pay your bills.
Automated 24 hour line.
0333 200 5104 to book smart meter installation 0333 009 7000 for smart meter general enquiries.
Free 24 hour national number emergency line gas emergencies if you smell gas think you have a gas leak or have any concerns regarding carbon monoxide immediately open all windows and doors and extinguish any naked flames including cigarettes then call the gas emergency services free on the number below.
Edf renewables is a joint venture between edf renewables group edf s global renewable business and edf.
24 hour gas emergency services 0800 111 999.
Help and contact us.
If you smell gas think you have a gas leak or have any concerns regarding carbon monoxide immediately open all windows and doors and extinguish any naked flames including cigarettes then call the gas emergency services free on 0800 111 999 this is a national number and is available to all areas.
General account enquiries for existing customers.
0333 200 5100 1 mon fri 8am to 8pm and saturday 8am to 2pm.
Chat to our dedicated sme advisers today for help and support starting a live chat conversation is simple 1.
If your query is business related just click on chat now they ll be happy to help.
Send us meter readings.
Text telephone for customers with hearing difficulties.
Not received an email.
Once you ve registered you can.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
